Privacy Policy

Effective Date: June 23, 2025

4.1 Introduction

SB Management Group LLC ("SBMG," "we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase UniFest tickets or visit our website.

4.2 Information We Collect

CategoryExamplesSource
Account & Ticket DataName, email, phone, university affiliation, Greek chapter (if provided)Ticket checkout form
Payment DataLast four digits of card, payment statusStripe (we never store full card numbers)
Technical DataIP address, browser type, device ID, cookiesSite analytics and server logs

4.3 How We Use Information

Process ticket payments via Stripe
Issue tickets and manage event access
Send order confirmations, event updates, or safety alerts
Verify chapter eligibility with your Greek organization (we share only name and chapter; no contact or payment data)
Improve site performance and security through aggregated analytics

4.4 Legal Bases

We process personal data under one or more of the following: contract fulfillment, legitimate interests (event safety and marketing), and legal compliance.

4.5 Sharing and Disclosure

We share data only with:

Stripe for payment processing (PCI DSS compliant)
Email service provider for transactional emails
Greek chapter contact for attendee verification (limited to name and chapter)

We do not sell or rent your data.

4.6 Cookies and Analytics

We use essential cookies for login and fraud prevention. You can disable non-essential cookies in your browser, but site functionality may be limited.

4.7 Your Rights

You may request to access, correct, delete, or restrict your personal data by emailing sbmgservice2024@gmail.com. We respond within 30 calendar days. You can opt out of non-essential marketing emails at any time; ticket confirmations and critical updates are mandatory.

4.8 Data Security

HTTPS encryption on all pages
Stripe Checkout for payments (SBMG never sees full card data)
Server monitoring and access controls

While we employ reasonable safeguards, no method is 100 percent secure.

4.9 Data Retention

We retain ticket and payment records for seven years to comply with accounting and tax regulations, then delete or anonymize them.

4.10 Children's Privacy

Our services are intended for users 18 or older. We do not knowingly collect data from children under 13. If we learn of such data, we delete it promptly.

4.11 International Users

If you access our site from outside the United States, you acknowledge that your information will be processed in the United States subject to this policy.

4.12 Changes to This Policy

We may update this Privacy Policy. Material changes will be posted here and, for ticket holders, emailed to the address on file.

4.13 Contact

For privacy questions or data requests, email sbmgservice2024@gmail.com.