UniFest 2025 | Exclusive Festival

1. Introduction

SB Management Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our UniFest 2025 ticketing platform.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our ticketing platform.

2. Information We Collect

Personal Information You Provide

We collect information you provide directly to us, including:

Contact Information

Full name
Email address
Phone number

Event Information

Greek organization affiliation
Student status verification
Access code information

Payment Information

Payment processing is handled by Stripe (we do not store credit card information)
Billing address and payment verification details
Transaction records and purchase history

Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Log files and analytics data

3. How We Use Your Information

Primary Purposes

Process ticket purchases and payments
Generate and deliver digital tickets with QR codes
Verify eligibility for event access
Communicate event updates and important information
Provide customer support and resolve issues

Administrative Purposes

Maintain accurate attendance records
Coordinate transportation logistics
Ensure compliance with venue capacity limits
Generate event analytics and reporting

4. QR Code Information

What's Included in Your QR Code

Encrypted ticket verification data
Purchase confirmation number
Event entry authorization
Fraud prevention identifiers

Note: QR codes do not contain sensitive personal information but are uniquely tied to your ticket purchase for security purposes.

5. Information Sharing and Disclosure

We Do NOT Share Your Information Except:

Service Providers

Stripe for payment processing
Email service providers for ticket delivery
Analytics platforms for usage insights
Web hosting and infrastructure providers

Event Operations

Venue security for entry verification
Transportation coordinators for bus logistics
Greek organization coordinators (as needed)

Legal Requirements

When required by law or court order
To protect our legal rights and interests
In case of emergencies or safety concerns

6. Data Security

We implement appropriate security measures to protect your personal information:

Technical Measures

SSL encryption for data transmission
Secure servers and databases
Regular security updates and monitoring
Access controls and authentication

Operational Measures

Limited access to personal information
Employee training on data protection
Regular security assessments
Incident response procedures

7. Data Retention

Personal information is retained only as long as necessary for event purposes
Payment records are kept for tax and accounting requirements (typically 7 years)
Marketing communications can be unsubscribed from at any time
QR code data is maintained until 30 days after the event

8. Your Rights and Choices

You Have the Right To:

Access the personal information we have about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of marketing communications
Request information about how your data is used

To Exercise These Rights:

We will respond to your request within 30 days and may require identity verification for security purposes.

9. Cookies and Tracking

Our website uses cookies and similar technologies:

Essential Cookies

Required for website functionality and security

Analytics Cookies

Help us understand how users interact with our site

Preference Cookies

Remember your settings and preferences

10. Third-Party Services

We use trusted third-party services that have their own privacy policies:

Stripe: Payment processing (Stripe Privacy Policy applies)
Vercel: Website hosting and analytics
Email providers: Ticket delivery and communications

11. Age Requirements

UniFest 2025 is intended for college-age participants. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected information from someone under 18, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically
Material changes will be communicated via email or website notice
Your continued use constitutes acceptance of any changes
Previous versions are available upon request

13. Contact Information

For privacy-related questions or concerns:

Privacy Officer: SB Management Group

Email: sbmgservice2024@gmail.com

General Support: sbmgservice2024@gmail.com

By using our ticketing platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.